Inventory Types
In HITS BPOS, inventory is handled in different ways, see below.
- Non-Stock : HITS Outside Part’s – OPT, OPP, etc.
- When utilizing OP codes, these should only be used when billing a customer for a special ordered product. (*Must be tied to a customer via work order, invoice, etc.)
- Stocking: HITS product # is created and visible when doing an inventory scan.
1. How to Add Items to a Ticket
2. Discounts & Price Adjustments
To discount an item or ticket, you’ll use either the Adjust Items or Adjust Total buttons.
- Adjust Items – changes price for ONE item
- Adjust Total – changes price for the WHOLE ticket
After clicking, you’ll see the Adjust Price window. Choose a discount type, and adjust by Target Price, Dollar Discount, or Percent Discount.
Discount Types (What to Use & When)
Here’s a quick breakdown of common discount types:
- Price Lock – If price is greyed out, you can’t change it without a discount code.
- Loyalty Discounts – 5% off for Friends & Family, AAA, or Seniors (via BayIQ).
- Manager Discounts – Use CSAT, Price Match, or Employee discount codes.
- Coupons – Only valid if the customer brings it in (Ex: $25 off service over $75).
- National Rebates – Used to track rebates only – don’t discount the ticket.
Employee Discounts
- Tires/Parts/Tools = Cost + 10% → Use code: EE TIRE-PART-TOOL
- Labor = 40% Off → Use code: EE LABOR
- Must manually adjust labor price after entering the code.