NextivaONE Audio Calls
Nextiva can replace the need for a physical desk phone or hardware – allowing you to quickly make and receive calls from your computer or tablet, for example, including the ability to transfer calls and attach notes to a call. You can also view and listen to voicemail messages directly from here.
Making an Outbound Call
Click the Phone at the top or click Plus on the top right and select Make a call. Enter the name or number and click Call . You can also call contacts directly by selecting Call from their profile.
Answering an Inbound Call
When receiving an inbound call, a call pop will display at the bottom right, with the options to Answer or Decline.
Transferring a Call
While on an active call, click Transfer and enter the name or number and choose to blind or warm transfer or send the call to voicemail.
Active Call Control
